For all appointments we charge your card a non-refundable deposit of $50 (microblading or ombre' brows) $10 (wax or henna/tint) towards your service price in order to reserve your appointment. This amount will be debited immediately upon booking and authorization. You must pay the remaining balance during your scheduled appointment.
We ask that you please reschedule or cancel your appointment at least 1 day (24 hours) before the beginning of your appointment. For your convenience you may reschedule or cancel on our website/app 24 hours a day.
All cancellations and reschedules must be made at least 1 day (24 hours) prior to your scheduled appointment.
If less than 24 hour notice is given for a cancellation or reschedule, you will lose your deposit for your service and it will not be transferred to a later appointment. *COVID-19 UPDATE: if you are experiencing symptoms please stay home and your deposit will transfer to a later appointment.
If you are more than 15 minutes late,(PMU BROWS) you will be charged your deposit ($50), and your appointment will need to be re-booked and scheduled with required deposit.
If you are more than 5 minutes late,(HENNA TINT & DBS WAX) you will be charged your deposit ($10), and your appointment will need to be re-booked and scheduled with required deposit.
If you are a no-show, the full amount will be charged to your credit card. If you are a no-show for a free touch-up you will be charged the full amount of the touch up price booked.
We strive to stick to our schedule and respect our client’s time and we kindly ask that you do the same.
ABSOLUTELY NO REFUNDS will be given for ANY DEPOSIT or SERVICE.