For all appointments we charge your card a non-refundable deposit of $50 or $10 (wax or henna/tint) towards your service price in order to reserve your appointment. This amount will be debited immediately upon booking and authorization. You must pay the remaining balance during your scheduled appointment.
We ask that you please reschedule or cancel your appointment at least 1 day (24 hours) before the beginning of your appointment. For your convenience you may reschedule or cancel on our website/app 24 hours a day. Only one (1) reschedule is allowed, your deposit will be forfeited and your appointment will be canceled upon 2nd reschedule.
24 hr notice for reschedule/cancellation. 50% of service will be charged for late cancellations/reschedules 100% will be charged for NO SHOWS. After 15mins LATE your appointment is considered a NO SHOW and will be charged 100% for the service.
NO EXCEPTIONS WILL BE MADE FOR THESE POLICIES
If less than 24 hour notice is given for a cancellation or reschedule, you will lose your deposit for your service and it will not be transferred to a later appointment.
If you are a no-show, the full amount will be charged to your credit card. If you are a no-show for a free touch-up you will be charged the full amount of the touch up price booked.
We strive to stick to our schedule and respect our client’s time and we kindly ask that you do the same.
ABSOLUTELY NO REFUNDS will be given for ANY DEPOSIT, GIFT CERTIFICATE or SERVICE.